When you're running a busy dental clinic, every euro counts. You chose Fresha because it promised a free scheduling platform—no upfront costs, no monthly fees. But here's the uncomfortable truth: “free” software often isn't free at all. Fresha quietly claws back its revenue through transaction fees on every payment you process. For a high-volume practice with regular patient appointments, those percentage-based fees add up to thousands of euros annually—money that could be reinvested in new equipment, staff training, or simply improving your bottom line. At RecallFill, we believe your software should work for you, not drain your margins. Let's compare.
Fresha's pricing model is deceptively simple: €0/month. But every time a patient pays via their integrated payment system, Fresha takes a cut. Depending on your region and plan, that can range from 1.5% to 2.9% per transaction. For a clinic processing €50,000 in monthly revenue, that's €750–€1,450 lost to fees each month—€9,000–€17,400 annually. That's a full-time assistant's salary. RecallFill offers transparent pricing with no hidden percentage fees on your transactions. You keep 100% of what you earn, and instead pay a flat, predictable monthly rate that fits your budget—no surprises, no margin erosion.
Dentistry thrives on repeat visits. Fresha is a general booking app—it handles scheduling, but it wasn't built specifically for the clinical recall cycles that drive dental practices. You have to manually set reminders, track overdue patients, and follow up on no-shows. That's time your front desk could spend on patient care. RecallFill is purpose-built for dental practices. Our automated recall engine tracks every patient's treatment plan, sends personalized reminders via SMS/email, and flags overdue appointments. The result? Higher return rates, reduced no-shows, and a front desk that works smarter—not harder.
Fresha attempts to serve every small business—salons, spas, clinics—but that means its features are one-size-fits-all. You won't find dental-specific tools like insurance claim tracking, treatment plan templates, or integration with dental imaging systems. RecallFill was designed from the ground up for dentists. We offer intuitive treatment note templates, insurance verification workflows, and seamless integration with practice management software like Dentrix and EagleSoft. Why settle for a generic tool when you can have a dedicated partner?
When you contact Fresha support, you're talking to a rep who might be handling a nail salon one minute and a tattoo parlor the next. They mean well, but they don't understand the intricacies of dental scheduling, compliance, or patient communication. RecallFill's support team consists of dental industry veterans who speak your language. Need help setting up a recall campaign? Have a question about HIPAA compliance? We're just a call away—and we're invested in your success.
| Feature | RecallFill | Fresha |
|---|---|---|
| Pricing Model | Flat monthly fee (no transaction percentages) | Free base, but 1.5%–2.9% per transaction |
| Estimated Monthly Cost (for €50k revenue) | €199 (typical) | €750–€1,450 in hidden fees |
| Patient Recall Automation | Built-in, automated based on treatment plans | Manual reminders only |
| Dental-Specific Tools | Treatment notes, insurance claims, imaging integration | Generic booking platform |
| Integration with Practice Management | Yes (Dentrix, EagleSoft, etc.) | Limited, via third-party apps |
| Customer Support | Dental-focused, US-based, 24/7 | General small-business support |
| Data Security & Compliance | HIPAA-compliant by design | Basic security, no dental-specific compliance |
| Scalability | Grows with your multi-location practice | Primarily single-location |
The numbers don't lie. While Fresha's €0/month pricing looks attractive on the surface, its transactional fees are a ticking time bomb for your profit margins. RecallFill offers a smarter, more transparent alternative—with pricing that starts as low as €99 per month for solo practitioners and scales with your practice. No hidden fees. No percentage cuts. Just a focused, dental-first platform that helps you retain patients and grow revenue.
Every month you stay with Fresha, you're losing money that could be working for you. Switch to RecallFill today and see the difference in your bottom line within 30 days. Our team will handle the migration, train your staff, and walk you through the ROI. Don't let convenience drain your practice—choose the partner that's invested in your success. Request your demo now and discover how RecallFill can save you thousands while improving patient care.